Returns

Returns Policy:

We are sure you will be pleased with your order, however if you need to return anything  please notify us at laurylee.shop@gmail.com within 5 days and post the returns within 14 days of receiving goods, quoting your order number, name, address, description of the product and fault with the product. 

If the item is faulty or damaged please ensure you return it within 14 days of receiving it and also provide a photo of the fault with the item in the original packaging/ returns must be made in the original/undamaged packaging using a second class recorded delivery with a debit note enclosed. We will not be liable for any loss or damage incurred whilst returns are held by third parties and also not liable for the postage fee for return. Once the items are received by us a refund will be credited by the same method of payment with which you made your original payment. We cannot exchange unwanted goods, but if possible a sum may be credited towards your next order at LauryLee. In case of unwanted goods please email us before returning to see if we can offer store credit.  We will only consider returns of this nature is the item is unused and in the original undamaged packaging. Refunds can take 7 – 14 working days to reflect in your account.